Senior Fraud Officer - HASE FRAUD DETECTION
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Senior Fraud Officer.
Principal responsibilities
Fraud Detection:
- The primary role is to rapidly disposition alerts via a preliminary review to filter alerts that can readily be negated (i.e. obviously show no signs of anomalous behavior) utilizing the internal system data sources to establish whether the anomalous behavior can be allayed and discount basic on the analyst and fraud sense.If not, the officer will conduct detailed investigation utilizing all internal and external sources available, and continue working on the same alert.
- Once the Officer has reached a conclusion, if the case is deemed to not represent suspicious, it will be discounted. If it is deemed anomalous, the Officer will be conduct an outbound call for verification the suspicious activities. If confirmed as fraudulent, the Officer is required to follow up the action with customer, e.g. Education/Mitigation/Prevention etc.
- In addition, the Senior Fraud Officer will handle inbound call, ...
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