Customer Relations Manager
Based in Didcot, Oxfordshire, our newly-built care home offers exceptional standards of Nursing, Residential, Dementia and Respite care for 70-residents.
Customer Relations Manager - Permanent Contract| Didcot | 40 hours per week | Up to £40,000 per annum + Commission (Depending on experience)
Are you a personable, high-energy professional with a talent for building meaningful relationships? Do you thrive on helping people make important decisions with reassurance, clarity, and empathy?
We have an exciting opportunity for a Customer Relations Manager to represent our exceptional care home in Didcot. We have recently opened our final floor and so we are looking for CRM role to enable us to grow this community from the current occupancy of 76% to meet our current target of 93%.
You’ll ensure to provide a warm, welcoming, and informative experience for families seeking residential care for their loved ones.
This role combines proactive and reactive customer engagement. You’ll be the first point of contact for enquiries, guiding families through one of the most important decisions of their lives with professionalism and compassion. You’ll also actively build the profile of the home in the local community by developing strong relationships with key referral sources, networking with prospective resident groups, and identifying opportunities for new business, whilst developing a sustainable and effective marketing plan for the service.
While experience within the care sector is not ...
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