People & Culture Director - RSC & Human Capital COEs
Location: Al Rayyan Tower, Al Nahda, Sharjah (Border of Dubai & Sharjah)
About the Role
We are looking for an experienced and commercially minded People & Culture leader to lead the P&C agenda for our Restaurant Support Centre (RSC) and a portfolio of Human Capital Centers of Excellence (COEs) spanning Learning & Development, People Analytics, HR Systems & Digital Transformation, and Human Capital Policies & Procedures.
This is a broad leadership role that brings together strategic business partnering, organizational capability, people insights and digital HR. Reporting to the Head of Human Capital, the role will work closely with senior business and Human Capital leaders to translate business priorities into practical people solutions, strengthen organizational capability and enable increasingly data-driven and digitally enabled people practices.
The role will lead specialist teams across its COE portfolio and will be responsible for building strong functional capability, clear governance and high-quality delivery across the organization, including the practical and responsible application of AI to improve employee experience, productivity and decision-making across Human Capital.
Key Responsibilities
People & Culture, RSC
- Lead the P&C agenda for RSC functions, partnering with senior leaders on workforce, organization and capability priorities.
- Drive workforce planning, organization effectiveness and manpower optimization.
- Build a strong business partnering model focused on proactive, commercially relevant people solutions.
- Partner with the Talent & Performance Management COE to ensure effective execution of talent, succession and performance priorities across RSC.
- Use workforce insights to identify organizational risks and opportunities and translate them into practical interventions.
- Support leaders through organizational change, workforce decisions and evolving capability requirements.
- Build the capability of the P&C team to operate as trusted, commercially minded partners to the business.
- Partner with the Talent & Performance Management COE to drive the effective implementation of talent, succession and performance management solutions across Americana, ensuring consistent execution, strong leader adoption and alignment with business priorities.
Learning & Development
- Lead the Learning & Development COE, setting direction and ensuring learning priorities are aligned with current and future business capability needs.
- Provide leadership and direction to the L&D team, ensuring strong...
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