Technical Product Manager – Claims Platforms
Purpose
The Technical Product Manager (TPM) for Claims Platforms is a leadership role within COG Claims. Unlike a traditional business PM, this role sits firmly at the intersection of product thinking and platform architecture — owning the capability and data landscape across all COG platforms and owning the business intent, engineering execution, and architectural integrity.
The TPM is a key partner to the Principal Engineer in the ongoing simplification, scalability, and resilience programme across COG platforms. All Platform Business Analysts report into this role, positioning the TPM as the single source of truth for requirements, capability decisions, and cross-platform product coherence.
Responsibilities
1\. End-to-End Transaction Flow Ownership
- Own and maintain the authoritative map of claims transaction flows end-to-end across all COG platforms.
- Identify friction points, redundancies, and failure modes in transaction paths, and drive their resolution.
- Ensure transaction flow design decisions are aligned to simplification and resilience goals.
2\. Data Flow & Data Residency Governance
- Define and govern where data should reside across the claims platform landscape — which system of record owns which data entity.
- Prevent data duplication and fragmentation by enforcing clear data ownership boundaries.
- Collaborate with architects and engineering leads to align data flow designs to privacy, compliance, and performance requirements.
3\. Capability Architecture & Layer Governance
- For every capability under consideration, answer the critical question: which layer should own it — and equally, which layer must not own it.
- Prevent capability creep across platform boundaries (e.g., business logic leaking into integration layers, UI logic embedded in backend services).
- Maintain and evolve a capability registry that maps features and functions to their c...
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.
Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis.