Senior Manager — SAP Business Process and Performance Management Leader
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
This role establishes governance for enterprise business processes, process harmonization, KPI management, and continuous improvement across SAP functions. It ensures business processes are standardized globally, monitored effectively, and aligned with transformation objectives. By providing visibility into operational performance, the role enables proactive decision-making and benefits realization. The position protects the value of the ERP investment by preventing process fragmentation and ensuring sustainable adoption of global standards. Strong business process governance is critical to achieving operational excellence and maximizing transformation outcomes.
End-to-end process performance
● Own performance for critical business processes across OTC, RTR, STP, and PTM/SCM, measured as
business outcomes: order-to-confirmation time, MRP run duration, close cycle time, shipment throughput, and
period-end batch windows.
● Establish performance SLOs per process with business process owners, and report against them as a
standing operating metric rather than an incident-driven exercise.
● Lead root cause analysis where slow performance is actually a process design or master data problem, and
drive the fix upstream instead of optimizing around it.
● Own performance readiness as a formal go-live gate for every deployment wave, with volumetric modeling
based on real segment transaction profiles.
ABAP performance engineering
● Provide deep hands-on analysis and remediation of custom ABAP: expensive selects, nested loops,
sequential reads, buffering misuse, internal table handling, parallelization, and background job design.
● Drive code pushdown to HANA — CDS views, AMDP, and ABAP for Cloud patterns — replacing
application-layer processing where the database should be doing the work.
● Own performance standards inside the developmen...
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