Product Manager

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

NiCE is looking for a Product Manager to lead strategy and the ongoing roadmap for the Inform Recording Solution and for large customer initiatives within the Inform portfolio, and to build strategic partner relationships with key carriers and 911 CPE providers. Inform holds a leading position in 911 call recording, with an installed base of more than 3,000 deployments around the world across public safety and justice.

You will sit in Product Management and focus on what is next for our Inform Solution based on customer engagements as well as technology and market trends. You will own the vision for the next generation of the Inform solution, deciding what customers need, making the case for it and working with the development and operations teams, Product Owners and engineering to get it delivered. You will also act as the product voice with strategic customers, including large government and metropolitan agencies, and keep sales and field teams informed to ensure proper portfolio positioning and that deployments deliver the value customers expect. You will also ensure a solid business case for our line of business.

The challenge is to deliver improvements that customers will choose to adopt while protecting the reliability of a product they depend on every day. You will set the priorities for the solution and stay accountable for its direction and customer outcomes.

How will you make an impact?

• Set and communicate a clear roadmap for the Inform Recording Solution, balancing customer needs, commercial opportunities and engineering capacity.
• Define the key upgrades and new capabilities customers need in the next-generation roadmap, leading on the Inform Recording Solution and large customer initiatives.
• Own the strategy for the Inform Recording Solution, including its core recording platform, resilience options, desktop applications and APIs...

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis.