Clinical Support Manager (Remote)

Sunrise,FL - USA

Position Requirements

**RESPONSIBILITIES

**

Team Leadership & Development

·  Provide day-to-day leadership, coaching, and direction to Clinical Support team members.

·  Establish clear expectations and monitor workload, productivity, quality, and service levels.

·  Train and develop team members to ensure consistent execution of clinical support processes.

·  Identify development opportunities and provide ongoing feedback and coaching.

·  Promote a collaborative, accountable, and customer-focused team environment.

·  Coordinate team coverage and workload allocation to ensure continuity of support across assigned facilities.

Clinical Operations Support

·  Oversee the administrative processes supporting anesthesia providers and clinical operations across assigned facilities.

·  Partner with Clinical Services leadership to address operational needs and resolve support-related issues.

·  Support site implementations, de-implementations, service expansions, and other operational transitions.

·  Coordinate and monitor completion of provider-related administrative activities and follow up on outstanding items.

·  Serve as an escalation point for clinical support issues requiring additional review or cross-functional coordination.

·  Assist leadership with workforce planning, provider engagement, and operational reporting.

Payroll & HR Service Delivery

·  Oversee clinical support activities related to provider contractual changes, and separation processes.

·  Ensure the team is triaging and processing all provider payroll questions accurately and timely.

·  Monitor payroll questions and coordinate resolution with Payroll, Human Resources, Clinical Services leadership, and other stakeholders.

·  Support consistent use of Workday, ServiceNow and any additional applicable systems.

Identify recurring issues and recommend process improvements.

Provider Contracts & Administrative Support

·  Support administration and tracking of 1099 and per diem provider arrangements.

·  Monitor provider contract renewals, utilization, and required documentation.

·  Coordinate with Contracting, Credentialing, Clinical Services, and other teams to ensu...

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