Global Customer Experience Intern

Parsippany

Global Customer Experience Intern

Location: Parsippany, NJ

Internship Summary:

Zoetis is seeking a Global Customer Experience Intern to join our Global Customer Experience (CX) & Technology team. This internship offers an opportunity to gain hands-on experience improving the customer experience by listening to customer feedback, identifying opportunities, partnering across the business, and helping implement meaningful improvements.

The intern will work closely with the Global CX team and subject matter experts to better understand customer needs, evaluate potential solutions, and measure the impact of customer experience initiatives.

Internship Responsibilities:

• Listen: Partner with the Global CX team to identify areas of focus and uncover opportunities to improve the customer experience using feedback gathered through multiple customer listening channels.
• Learn: Collaborate with subject matter experts to better understand customer insights, existing experiences, business processes, and the feasibility of potential improvements.
• Act: Develop proposed...

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