Conferencing Services Engineer

At Solventum, we improve lives by helping healthcare professionals do their best work. Join a team using innovation and insight to make a real impact on the future of healthcare. All roles listed are with Solventum, and we’re committed to protecting your personal information—learn more in our [Privacy Policy](https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/)

Job Description:

3M Health Care is now Solventum

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

The Impact You’ll Make in this Role

As the Conferencing Services Engineer, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:

• Providing L3 operational support for Microsoft Teams meetings, Outlook and Teams calendar integration, Teams Rooms, and enterprise conferencing services, with a focus on service stability, platform hygiene, and timely resolution of escalated issues.
• Troubleshooting complex meeting failures and user experience issues across audio, video, connectivity, room systems, and conferencing devices, using available telemetry and call quality metrics to identify root causes.
• Supporting Teams...

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