Supplier Enablement Specialist, Payments

Company Description

Blend is a premier AI services provider, committed to co-creating meaningful impact for its clients through the power of data science, AI, technology, and people. With a mission to fuel bold visions, Blend tackles significant challenges by seamlessly aligning human expertise with artificial intelligence. The company is dedicated to unlocking value and fostering innovation for its clients by harnessing world-class people and data-driven strategy. We believe that the power of people and AI can have a meaningful impact on your world, creating more fulfilling work and projects for our people and clients.

Job Description

Our client is a leading financial services organization supporting businesses with commercial payment solutions.  They are seeking a Supplier Enablement Specialist to help business customers transition supplier payments from traditional paper checks to electronic payment methods, including commercial card and ACH.

In this role, you will conduct supplier outreach, explain approved electronic payment options, facilitate enrollment, and coordinate with business customers and internal teams to resolve questions and manage exceptions.  The ideal candidate brings direct supplier enablement experience, professional phone and email communication skills, and the ability to manage a high volume of cases accurately while supporting broader payment conversion goals.

The Details:

• Location: Remote (must be able to work across U.S. time zones)
• Duration: Approximately a 12-month consulting role with the possibility of extension (must be able to work on Blend’s W2 without sponsorship)
• Benefits: We do offer benefits to our full-time consultants, including Health, Vision, Dental, 401K plan, Life Insurance, Pretax Commuter Benefits, and an incredibly supportive team cheering you on!

What you’ll do:

Supplier Outreach & Electronic Payment Conversion

• Conduct proactive outbound phone and email outreach to suppliers assigned to payment conversion campaigns.
• Explain approved electronic payment options, their benefits, and applicable program requirements.
• Communicate with each business customer's payment strategy and relevant operating guidelines clearly and professionally.
• Answer supplier questions, address common concern...

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