IT Support Technician

Advertised Position Title:

------------------------------

IT Support Technician

Job Description:

--------------------

Essential Functions:

• Identify, diagnose and resolve/escalate first line customer request for technical assistance in an effective and efficient manner while making every effort to solve reported problem during the first point of contact.
• Assist Faculty and Staff with navigating device operations, password resets, console logins, and AV display configurations.
• Troubleshoot, identify, diagnose and resolve computer hardware, software and peripheral equipment issues affecting computer environments.
• Install, configure, update and maintain computer hardware, software and peripherals, based on technical documentation.
• Document installations, configurations, repairs and updates.
• Create and maintain documentation of processes and procedures.
• Provide support related to operation, maintenance and/or inventory control of audiovisual/IT equipment, technologies and services.
• In ...

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis.