Director, Operations
Job Description: Director - Operations
Bloom Energy faces an unprecedented opportunity to change the world and the way energy is generated and delivered. Our mission is to make clean, reliable energy affordable globally.
We are looking for a Director Operations to join its high‑performing team in Korea. This role is ideal for a seasoned, customer‑centric professional who is passionate about driving operational excellence, strengthening strategic customer relationships, and delivering long‑term value in one of the world’s most innovative clean energy technologies.
As a Director Operations within the service organization, you will provide strategic oversight and governance for Long Term Service Agreements (LTSAs), ensuring optimal contract performance, customer satisfaction, and commercial outcomes. You will be responsible for leading maintenance planning, coordinating major service activities, ensuring operational readiness, and driving continuous performance improvement across your assigned customer portfolio.
This role plays a critical part in Bloom Energy’s service business and will be measured on customer relationship strength, contract performance excellence, financial delivery, and the ability to drive long‑term customer success. You will collaborate extensively with cross‑functional teams—field service, engineering, supply chain, commercial, and global service leadership—to ensure seamless execution and customer alignment.
This position is based in Korea and reports directly to the Senior Director, APAC Services.
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Job Responsibilities
1. Own the regional customer se...
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