Emergency Management & Business Continuity Internal Process Control Coordinator

Job Description:

The Emergency Management & Business Continuity Internal Process Control Coordinator (EMBC-IPC) works independently and collaboratively to ensure Emergency Management and Business Continuity (EMBC) process models, procedures, plans, and guidelines are developed, implemented, and aligned with Intermountain Health enterprise standards and regulatory requirements.

This role designs and advances reliability-centered EMBC process models that drive consistency, resilience, and operational readiness across the enterprise. The EMBC-IPC identifies gaps between practice and policy, communicates findings, and leads the development and implementation of corrective action plans.

The EMBC-IPC partners with regional and system leaders, program managers, and subject matter experts to identify, standardize, and scale best practices. This role also serves as a conduit for frontline caregivers and leaders to raise concerns, share insights, and improve the implementation of enterprise EMBC standards.

Scope

This is an enterprise-level role supporting hospitals, ambulatory sites, and corporate functions.

Essential Functions

• Communicates across the health system with caregivers, leaders, and EMBC stakeholders to identify high-priority risks, gaps, and vulnerabilities impacting emergency preparedness, response, and continuity operations.
• Partners with EMBC leaders to develop, standardize, and implement enterprise-wide processes, plans, and procedures based on identified risks and regulatory requirements (e.g., CMS Emergency Preparedness Rule, Joint Commission standards).
• Develops and maintains systematic approaches and data frameworks to assess adherence to EMBC policies, procedures, plans, and continuity requirements.
• Provides real-time feedback and actionable recommendations to frontline caregivers and leaders to improve performance and compliance.
• Ensures corrective actions identified through assessments, exercises, real events, and after-action reviews are assigned, tracked, completed, and documented.
• Designs and embeds data tracking systems, dashboards, and reporting mechanisms to monitor compliance, measure program effectiveness, and support continuous improvement (learning loop).
• Collaborates with local EMBC teams and operational leaders to ensure response and recovery actions are executed to completion following incidents, exercises, and assessments.
• Builds strong relationships with EMBC teams, clinical and operational leaders, and ...

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