CISCO SERVICES OPERATIONS ANALYST

About The Company

SourceHub operates as a Shared Services Center (SSC) for the ScanSource Group, a U.S.-based multinational company founded in 1992 and headquartered in Greenville, South Carolina. ScanSource specializes in the distribution of global technology products and services from leading partners such as Microsoft, Dell, HP, Intel, and Lenovo, delivering innovation and support that drive our customers’ digital transformation.

As SourceHub, we are responsible for delivering Finance and Accounting, Human Resources, Information Technology, Procurement and Supply Chain, Legal and Compliance, and general administrative services with efficiency and quality.

We are looking for a CISCO SERVICES OPERATIONS ANALYST to be the dedicated operational owner for all Cisco software, subscription, licensing, and service orders. Working as the primary liaison between internal teams and Cisco, this role ensures accurate order processing, timely fulfillment, issue resolution, and proactive management of open orders throughout their lifecycle.

The ideal candidate combines strong order management expertise with the ability to navigate Cisco tools, service programs, and operational processes while delivering exceptional support to internal stakeholders and customers.

**Responsabilidades e atribuiçõ...

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