Analyst Chargebacks
Job Summary
Medline has an opening for a Chargebacks Analyst in our Kitting division! This position will be based out of our Mundelein, IL office and will offer a hybrid model of work. The Chargebacks Analyst is responsible for processing chargeback submissions and researching and resolving related discrepancies. This person will also communicate and work closely with management to align strategies that support continuous improvement for overall processes.
Job Description
Job Responsibilities:
- Serve as initial point of escalation and provide resolution to incidents or issues.
- Monitor databases and reconcile discrepancies on partial or missed chargeback payments to avoid financial loss.
- Prepare and review reporting to meet the changing needs of the business.
- Validate the accurate distribution of chargeback and tracing files and accurate processing of any resulting discrepancies.
- Prioritize incoming chargeback related inquiries and apply detailed analysis.
- Monitor email box to ensure a timely response to vendors.
- Create fee agreements tied to vendor restrictions.
- Establish and maintain relationships with external and internal resources to facilitate timely processing of files and payments.
- Coordinate and execute effective training sessions as well as structure and review standard operating procedures (SOPs).
- Provide input to process improvement programs to help facilitate organizational...
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