Payment Acquiring Manager
Job Description:
Rakuten Group, Inc. is a global leader in internet services that empower individuals, communities, businesses, and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content, and communications to approximately 1.7 billion members around the world. The Rakuten Group has nearly 32,000 employees and operations in 30 countries and regions. For more information visit [https://global.rakuten.com/corp/](https://global.rakuten.com/corp/)
Rakuten Travel, a fast-growing business unit, specializing in Online Travel, both in the B2B and B2C industry is expanding to build its global footprint in the OTA industry. Rakuten Travel has employees in different Rakuten offices across the globe.
We are seeking a payments leader to drive end-to-end acquiring and acceptance initiatives across the company. This role will own the strategy and execution for optimizing our payment architecture—spanning legal/licensing, operating processes, treasury and settlement flows, and commercial performance—while coordinating closely with internal stakeholders and external partners (acquirers, payment service providers, schemes, wallets, and alternative payment methods). The ideal candidate combines deep domain knowledge of acquiring with strong stakeholder management, data-driven decision-making, and a track record of delivering measurable business outcomes.
Key Responsibilities
Strategy and Roadmap
- * Define and own the multi-year acquiring and acceptance strategy to support growth, conversion, and cost efficiency across markets and channels.
- Build the payments acceptance roadmap (new markets, methods, tokenization, SCA/3DS strategies, network tokenization, retries/optimizations) aligned to commercial goals.
- Lead business cases for new acquirer routes, APMs, and scheme programs; quantify ROI
Payment Architecture and Optimization
- * Design and optimize the end-to-end payment stack, including routing...
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