Senior Product Manager - 12 month contract

About Henry Schein One

Our Academic team supports dental schools and training programs across Canada with two leading products, axiUm and Ascend Academic. These platforms help institutions manage clinical workflows, streamline teaching, and enhance the student learning experience. We empower dentists to focus on patient care, ensuring practice success, and our work starts with the students who will become those dentists. With more than 20 years of experience in Canadian dental practice management and global academic-dental markets, our team builds reliable, easy-to-use tools that help students, faculty, and clinic staff work smarter every day.

Senior Product Manager

We are seeking a highly organized and customer-focused individual to join our team as a Senior Product Manager on a temporary leave coverage basis. In this role, you will take ownership an existing axiUm product portfolio and keep important initiatives moving forward. In this temporary Senior Product Manager role covering a team member’s leave, you will advance agreed priorities and adapt plans as customer needs and business priorities evolve.

You will represent customer needs and work with agile, cross-functional teams from discovery and design through delivery, launch, and adoption. You will use customer and prospect feedback alongside other data to prioritize work and measure progress against goals. You will also share knowledge and collaborate with internal and external stakeholders to solve problems.

Key Responsibilities:

• Quickly build context on the product, customers, roadmap, and active initiatives.
• Identify, research, and analyze customer needs and challenges, translating insights into actionable problems that inform solution development, and lead product reviews with customers to gather feedback and validate direction.
• Apply te...

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