Senior HR Technology Specialist
Job Description:
The Senior People Technology (HRIS) Specialist helps ensure our People systems and processes work well for the people who rely on them. Workday is the primary platform, alongside other people technologies.
This role configures and maintains systems, improves processes, protects data quality, and manages system enhancements and projects in partnership with People Operations, HR partners, business teams, and external consultants. It also provides hands-on support to employees and leaders, answering questions, resolving issues, and making technical processes easier to use.
We’re looking for someone who enjoys solving problems using technology, spots opportunities to improve and optimize processes, and can turn user needs into practical, reliable system solutions while maintaining focus on employee experience.
We can only consider candidates for this position who are able to accommodate a hybrid work schedule and are close to our Phoenix, AZ office.
Responsibilities
- Administer and improve Workday and other People technologies
- Maintain accurate, consistent People data; proactively identify and resolve data quality, reporting, and process issues.
- Maintain and optimize Workday business processes, including configuration, troubleshooting, testing, and documentation.
- Key contributor to Workday compensation planning and performance review configuration; partner with the Benefits team on benefits configuration, Open Enrollment, and ACA reporting.
- Build and maintain Workday reports; respond to reporting requests from HR and business leaders and explain findings in a clear, useful way.
- Evaluate Workday releases and recommend features or changes that could improve the employee or administrator experience.
- Identify opportunities to simplify, automate, or improve People processes across Workday and other People technologies; help turn ideas into workable solutions.
- Manage system enhancements and projects with internal partners and external consultants, including prioritization, coordination, testing, and follow-through.
- Provide responsive Tier 1 and Tier 2 support cases through the People Service Desk; resolve employee questions when possible and route sensitive or com...
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