Digital Product Analyst
Country: Spain
IT STARTS HERE
Santander (www.santander.com) is evolving from a global, high-impact brand into a technology-driven organization, and our people are at the heart of this journey. Together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.
This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.
Our mission is to contribute to help more people and businesses prosper. We embrace a strong risk culture and all our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
The Wealth Management & Insurance division covers three businesses in all Santander Group countries: Insurance, Asset Management and Private Banking. We work to provide the best solutions to our clients in these three businesses in the countries where we are present.
Savings & Investments Domain supports the development of global investment and savings capabilities across Santander’s international footprint, delivering scalable digital products and customer experiences that help clients make better investment decisions.
THE DIFFERENCE YOU MAKE
Wealth Management & Insurance is looking for a Digital Product Analyst, based in Boadilla (Madrid).
As a Digital Product Analyst, you will mainly support the Decide & Invest customer mission within Santander's global Savings & Investments platform, working alongside Product Managers to help deliver simple and effective digital investment experiences across multiple markets.
You will support the translation of product priorities into customer journeys, functional requirements, user stories and business rules, helping Product Managers move initiatives from definition through to delivery.
As part of the Global Digital Product team, you will work with Product, UX, Technology, Business and local market teams, contributing to the analysis, documentation, coordination and follow-up required to deliver scalable digital capabilities across countries.
This role is a great opportunity to develop strong digital product skills while gaining exposure to investment products, customer experience, technology and international product delivery.
We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas.
To succeed in this role, you will be responsible for:
- Support Product Managers in analysing customer needs, market trends and business requirements.
- Gather and structure inputs from local markets and other stakeholders to support product decisions.
- Help identify opportunities to simplify customer journeys and improve the digital investment experience.
- Support the definition, tracking and reporting of product KPIs and customer experience metrics.
- Assist Product Managers and local teams with product adoption and rollout activities across countries.
- Prepare analysis and materials to support product discussions, workshops and decision-making.
- Support Product Managers in the evolution of the Decide & Invest customer mission.
- Translate product requirements into user stories, functional re...
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