CRM Marketing Strategist
AAA Club Alliance is hiring for a CRM Marketing Strategist to join our team! Ths is position is responsible for leading the strategy, coordination and performance of ACA’s owned customer channels across multiple business lines. This role serves as the central point of coordination for CRM activity, aligning business priorities, customer insights, channel capabilities and agency support to deliver targeted customer experiences. The position focuses on improving customer engagement, retention, loyalty, conversion and lifetime value while ensuring campaigns are measurable, well-prioritized and aligned with brand, business and regulatory requirements.
What We Offer You:
As part of our team, you’ll enjoy a total rewards package designed to support your well-being, growth, and work-life balance. Our package includes:
- Competitive annual salary; the starting base compensation for this position is: $76,195-$118,921\*
- Annual Bonus Eligibility
- Hybrid schedule (3 days on-site weekly)
- Comprehensive health benefits package
- Generous accrued paid time off + 8 paid holidays
- 401(K) plan with company match up to 7%
- Professional development opportunities and tuition reimbursement
- Paid time off to volunteer & company-sponsored volunteer events throughout the year
- Other benefits include a complimentary AAA Membership, Health & Wellness Program, Health Concierge Service, Life Insurance and Short Term/Long Term Disability
_\* The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location._
Primary Responsibilities:
- Advance the CRM and owned-channel strategy across Travel, Insurance, Car Care, and other relevant business lines.
- Own the roadmap for translating the CRM vision into a practical roadmap and prioritized delivery plan.
- Represent CRM and owned channels in cross-functional planning, campaign development, and senior stakeholder discussions.
- Partner with the agency to translate business priorities into an actionable CRM strategy, bringing together internal k...
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