Client Service Representative - Analyst (Cleared Margin Client Service) - Part Time

Job Description

Help protect the firm and its clients by ensuring margin is agreed, moved, and settled accurately and on time. Join a team that combines client service with operational excellence in a fast-moving, highly controlled environment. You will partner closely with internal stakeholders and institutional clients to resolve issues quickly and reduce risk. If you thrive on deadlines, detail, and problem-solving, this role offers meaningful impact every day.

As a Client Service Representative in the Cleared Margin Client Service Team, you will support the timely agreement and settlement of margin to help mitigate counterparty risk for cleared trading activity. You will partner with institutional buy-side clients and internal stakeholders across sales coverage, credit, and operations to resolve margin calls, settlement issues, and portfolio-related queries. You will contribute to a controlled, deadline-driven environment by escalating issues appropriately and identifying opportunities to improve service and efficiency.

Job Responsibilities

• Book client-agreed margin and respond to incoming margin calls by reconciling requests to exposure and agreeing eligible assets to move
• Coordinate the timely settlement of margin movements in cash and securities, in line with defined controls and procedures
• Investigate and resolve failed settlements and disputed margin requirements, engaging stakeholders as needed
• Respond to client queries...

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