Processing Specialist I

About This Team And Role

This position involves the review and processing of photo enforcement events, which is a clerical and data entry-based task. Candidates must be able to follow basic procedures and scripts to function in the role. The position requires strong attention to detail, a high level of quality, strong problem-solving skills, dependability, and a demonstrated ability to document and report issues as needed. This position reports within the Operations Group and will report to the Operations Supervisor.

What You’ll Do

• Review, assess, and perform data entry tasks for photo enforcement program events using web-based tools.
• Align processing determinations and escalated actions to written instructions that are client specific.
• Adapt processing behaviors based on feedback or rules documentation changes.
• Achieve production and quality goals as assigned by the Processing Department.
• Utilize basic computer skills to access and interpret performance reporting.
• Other office/cler...

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