Product Information Analyst
Company Summary
Zoro.com is a leading eCommerce platform offering nearly 12 million tools, parts and supplies for our business customers. Launched in 2011, we brought a B2C-like experience to the B2B industry, and continue to be at the forefront of digital innovation at the intersection of technology and distribution. We have rapidly grown to over $1 billion in annual revenue and we’re just getting started!
Job Summary:
The Product Information Analyst is responsible for acquiring, normalizing, and maintaining high-quality product information to improve discoverability and customer engagement across all digital channels. Serving as a key cross-functional collaborator
Duties and Responsibilities:
- Acquire, validate, normalize, enrich, and maintain product information from suppliers, manufacturers, data aggregators, AI-generated content, and internal sources.
- Maintain product specifications, descriptions, images, documents, attributes, and supporting product content across systems.
- Validate products against established taxonomy, classification, attribute, and content governance standards.
- Monitor and maintain product eligibility standards across eCommerce, marketplaces, syndication partners, and other digital channels.
- Identify high potential products that fail eligibility, enrichment, content, attribute, or quality standards and execute corrective actions.
- Conduct data quality audits and remediation activities to improve completeness, consistency, accuracy, and usability.
- Partner with Digital Merchandising to improve product discoverability and customer engagement through improved and relevant content.
- Support creation and maintenance of product relationships including accessories, alternatives, substitutes, related items, and cross-sell opportunities.
Qualifications:
- Bachelor’s degree in Business, Marketing, Information Systems, Data Management, eCommerce, or a related field, or equivalent relevant experience.
- 3+ years of experience in product information, eCommerce, merchandising, data management, digital content, or a related field.
- Experience managing and improving lar...
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