Customer Service Analyst – Order Management & Invoicing

Job Title: Customer Care & Sales Operations Analyst – LATAM

Employment Type: Full-Time Employee (CLT), payroll-based contract with benefits and tax deductions

Contract Duration: 6+ months, with strong possibility of extension

Location: Jardim das Laranjeiras, São Paulo, Brazil

Work Mode: Hybrid, 3 days per week onsite

Schedule: 8:00 AM–5:00 PM or 9:00 AM–6:00 PM

Primary Skills: Customer Care, Order Management, Order Entry, Brazil Invoicing, Customer Service

Experience: Previous experience in Customer Care, Order Management, order entry and Brazil invoicing

About the Role

We are looking for a customer-oriented professional to support the end-to-end Customer Care process, including customer order entry, order follow-up, invoicing support, warranty processes and other customer-related transactions. The ideal candidate should have strong operational skills, good relationship-building abilities and a genuine inter...

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