RODO Specialist

Personal Data Compliance Specialist

About the Role

We are looking for a RODO Specialist to join our team. In this role, you will independently manage customer complaints, support the organization in fulfilling consumer rights requests, and contribute to personal data protection and regulatory compliance initiatives.

This is an excellent opportunity for a professional who enjoys working as a subject matter expert while having a real impact on how the organization operates. Beyond handling individual cases, you will help shape procedures, improve processes, and share your expertise across the business.

Key Responsibilities

• Independently review and resolve customer complaints, preparing well-reasoned and professional responses.
• Analyze and process consumer requests in accordance with applicable regulations and internal policies.
• Provide subject matter expertise and guidance to colleagues on complaint handling, consumer rights, and data protection matters.
• Contribute to the development, review, and maintenance of procedures, guidelines, and training materials.
• Collaborate closely with Legal, Operations, IT, and business teams.
• Participate in projects aimed at process improvement and regulatory compliance.
• Identify areas for enhancement and recommend practical, eff...

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