Administrative Assistant (Bilingual FR/EN)

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Administration

Management Level

Administrative

Job Description & Summary

Job Description Summary

Reporting to the Admin Services Manager, the Admin Assistant actively supports the day-to-day business activities of stakeholders in a fast-paced, multitasking environment, often working with confidential and time-sensitive material. At the Administrative level, you will work as part of a team of problem solvers, helping to solve complex business issues.

The Opportunity:

As an Administrative Assistant, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:

• Proactive management of email / calendar and event scheduling

• Travel coordination/bookings

• Expense reports, vendor invoice coding

• Salesforce activities

• General research and document management support

• Function as a backup for other team members and contribute to teaming activities

• Support and assist with the adoption of changes to firm technology, policies, and procedures

• Prioritize ongoing development of professional, digital, and technical acumen

• Assist with other firm initiatives/business projects, or general administrative duties as required

• Support is provided during core business hours aligned to a regional time zone; however, flexibility is required

What You'll Bring

Your skills, knowledge, and experiences are what set you apart. Here's what we look for:

• Strong client service focus. Commitment to encouraging and demonstrating exceptional service delivery, displaying an image of professionalism, discretion, integrity and tact

• The ability to work well both independently and in a team environment by creating a positive working atmosphere and supporting each other to combine individual strengths to enhance team performance

• Excellent judgement and strong problem-solving skills, including a proactive approach to working with staff at all levels while demonstrating flexibility

• Exceptional organizational skills and ability to prioritize multiple responsibilities

• Effective listening skills; excellent oral and written communication skills (including strong spelling, editing, proofreading, punctuation and grammar skills)

• Ability to leverage AI-powered tools (e.g., Microsoft Copilot, ChatPwC) to enhance productivity, streamline workload, and improve output quality and must be able to demonstrate intermediate proficiency levels in M365

• Confidence in ability to work in a highly technical and ever-changing work environment; engaging in the promotion and adoption of digital tools and strategies

• Experience in customer service, administration, or a related role, with transferable skills relevant to the position. Previous experience in a partnership or professional services firm is an asset

• The successful cand...

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