Technical Program Manager, Operations Readiness
Gatik, the leader in autonomous middle-mile logistics, is revolutionizing the B2B supply chain with its autonomous transportation-as-a-service (ATaaS) solution and prioritizing safe, consistent deliveries while streamlining freight movement by reducing congestion. The company focuses on short-haul, B2B logistics for Fortune 500 retailers and in 2021 launched the world’s first fully driverless commercial transportation service with Walmart. Gatik's Class 3-7 autonomous trucks are commercially deployed across major markets, including Texas, Arkansas, and Ontario, Canada, driving innovation in freight transportation.
The company's proprietary Level 4 autonomous technology, Gatik Carrier™, is custom-built to transport freight safely and efficiently between pick-up and drop-off locations on the middle mile. With robust capabilities in both highway and urban environments, Gatik Carrier™ serves as an all-encompassing solution that integrates advanced software and hardware powering the fleet, facilitating effortless integration into customers' logistics operations.
About the Role
Gatik is looking for an operational and solution-oriented Technical Program Manager who will focus on Operations Readiness to ensure our commercial operations seamlessly adapt to engineering and technology changes. In this role, you will oversee operational impact evaluations, process change management, and readiness preparation for all incoming hardware, software, map, and posture modifications originated by engineering. Reporting to the Director of Program Management, you will partner closely with Operations, Autonomous Vehicle Operations (AVO), Technical Operations, and Engineering teams. You will be instrumental in maintaining operational safety and business continuity while driving smooth scaling of autonomous commercial routes.
This role is hybrid in our Santa Clara, CA office.
What You'll Do
- Serve as the primary bridge between Engineering and Commercial Operations for all engineering-driven technology and product changes.
- Ask probing, structured questions across technical stakeholders to thoroughly evaluate how new hardware, software, map, or posture changes impact daily operations.
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