Director Ticket Sales & Service (Oregon State University)
DIRECTOR, TICKET SALES
Corvallis, OR
On-site
THE RUNDOWN
Playfly Sports is looking for a Director, Ticket Sales to lead our team at Oregon State University.
This position will manage all ticket sales and service activities and personnel. Inventory available for sale may include season tickets, season ticket upgrades and add-ons, group tickets, partial/ mini-plan ticket packages, single game tickets, bowl game tickets, chair back cushion seats and donations to the Athletic Department. The Director is responsible for directing ticket sales for all ticketed sports to generate new revenue, servicing existing accounts, and leading a staff of six (6). The Director will also have individual sales goals.
What You’ll Accomplish
- Recruit and hire sales and service team members with diversity of age, race and ethnicity, gender, experiences, thinking styles, perspectives etc.
- Train and supervise sales and service staff
- Monitor, manage and evaluate staff performance on an ongoing basis; establish and communicate clear sales revenue and training goals, follow up with appropriate feedback and direction for development
- Lead, motivate, develop and retain Sales and Service staff for future succession within the department and Playfly Sports
- Run day-to-day operations of the Fan Relationship Management Center profitably while exceeding partner expectations in revenue generation and customer service
- Act as the principal liaison of Playfly Sports with the athletic department
- Develop and execute approved annual business, sales plan and operating budget
- Develop, present, and communicate ticket sales strategies, procedures, and processes
- Identify, explore, and research new sales opportunities to include season ticket and group sales target markets
- Develop the ticket sales program in the following areas: new business generation, sales leadership, development of sales strategies, sales training, development of best sales practices and results tracking and reporting
- Provide recommendations to Playfly Sports and athletic department on marketing, promotions, sales strategies, and community ticket/ sampling p...
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