Senior Specialist, Client Processing

**JOB DESCRIPTION

**Senior Specialist, Client Processing

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what is all about. Join us and be part of something extraordinary.

We’re seeking a future team member for the role of Senior Specialist, Client Processing to join our Client Processing team. This role is located in Lake Mary, FL (4 days in office expectation).

In this role, you'll make an impact in the following ways:

• Provide advanced analytical and operational support by evaluating processing trends, identifying opportunities for efficiency, and enhancing overall client processing capabilities.
• Lead process improvement and automation initiatives designed to optimize workflows, improve operational accuracy, and support the scalability of client processing activities.
• Manage complex client inquiries and operational exceptions, ensuring timely resolution while maintaining a high standard of client service and operational excellence.
• Collaborate with internal business partners and cross-functional teams to identify root causes of operational challenges, implement sustainable solutions, and drive continuous improvement efforts.
• Support product development, system enhancements, and user acceptance testing activities to ensure technology solutions effectively support transaction processing requirements.
• Monitor operational performance metrics and risk indicators, providing recommendations that strengthen controls, improve service quality, and enhance the client experience.

**To be successful in this role, we're se...

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