Contact Center Member Relationship Specialist
Join Summit Credit Union as a Contact Center Member Relationship Specialist!
Do you love helping people? Are you energized by a fast-paced environment where every day brings new opportunities to make a difference? If so, Summit Credit Union wants you on our team!
What You’ll Do
- Serve members with excellence via phone and video—voice calls and video are your top priority!
- Build trust and rapport by understanding members’ needs and recommending products and solutions that strengthen their financial well-being.
- Solve problems creatively and go above and beyond to exceed expectations.
- Take ownership of member situations, follow up as promised, and help us continually improve our service.
- Work collaboratively as part of a dynamic Contact Center team.
- Adapt and respond to changing situations and multiple priorities in a fast-paced work environment.
What You Bring
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