Showroom Liaison

California Closets has built exceptional design transformations for people’s lives. A home is more than a place – it’s a source of comfort and refuge, a space for connection and celebration. Learn more about us at: www.californiaclosets.com

We are searching for people to join our growing team. Customer Service is paramount; we are looking for a personable candidate who can make our customers’ first contact with California Closets a positive experience. We will educate on our beautiful high-end products, and you will bring a positive, friendly, and helpful personality to guide our customers through their experience. This role is in the showroom Monday – Friday 10am - 5 pm and Saturday 10am - 3 pm.

Responsibilities:

• Serve as the primary point of contact for all customer service-related inquiries (email, phone, in-person).
• Proactively manage communication between clients and internal teams (designers, installers, production).
• Handle and track all incoming service requests, coordinating scheduling and follow-ups with clients and the service team.
• Maintain accurate service documentation and follow-ups in CRM.
• Conduct pos...

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