Inside Sales Representative
Your Job
At Molex, a global leader in connectivity solutions, you’ll support fast-growing, innovative businesses within our Optical Solutions Business Unit (OSBU), where speed and accuracy matter. You’ll partner closely with Sales Account Managers and customers to manage quoting, track orders, and keep programs moving forward. You’ll turn data into clear insights, stay on top of critical requests, and ensure nothing falls through the cracks. Most importantly, you’ll build strong relationships through timely, reliable support.
This position is eligible for remote work. Candidates must be available to work standard business hours aligned with the Eastern Time Zone.
Our Team
Our Bridgewater-based customer service team plays a key role in supporting Molex’s continued growth, especially within OSBU where demand and innovation are accelerating. We’re a collaborative, down-to-earth group that takes pride in showing up for each other and our customers, balancing high expectations with a supportive, team-first culture. You’ll be surrounded by people who value ownership, clear communication, and doing quality work.
What You Will Do
- Manage the status and schedule of all customer Orders, Returns, Complaints and Requests
- Ensure Customer inquiries/issues are addressed/ resolved to completion
- Ensure accuracy of data and requirements in SAP
- Manage execution, requirements and maintenance of Customer Programs
- Resolve Order-related issues with intercompany departments
- Issue Quotations and follow-up on the status
- Prepare and utilize analysis reports to improve programs and communication/follow-up with Customer...
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