IT Support Technician
Founded by the Sisters of Charity of New York, the University of Mount Saint Vincent is an academically excellent, authentically inclusive, Catholic and ecumenical liberal arts university. The University combines a strong core curriculum with a full array of majors in the liberal arts and, within the tradition of liberal education, selected professional fields of study.
At Mount Saint Vincent, a student’s education extends beyond knowledge, skills, and preparation for work. We seek the development of the whole person. In the spirit of Vincent de Paul and Elizabeth Ann Seton, we foster an understanding of our common humanity, a commitment to human dignity, and a full appreciation of our obligations to each other.
Through its School of Professional and Continuing Studies, the University extends its primary undergraduate mission by offering high quality graduate studies in business, education and nursing and an array of undergraduate and certificate programs serving non-traditional students.
Job Description
The IT Support Technician provides responsive, hands-on support for the University’s technology environment. The technician diagnoses and resolves hardware, software, account access, and connectivity issues to support faculty, staff, and students, while helping maintain secure and reliable classroom and administrative technology. This is a full-time, exempt, on-site position with flexibility for alternate shifts as needed.
Rotating Shift: Monday-Friday 7:30 AM – 3:30 PM, 10:00 AM – 6:00 PM, 12:00 PM – 8:00 PM
Responsibilities:
- Provide courteous and responsive customer service via phone, email, remote tools, or in person.
- Install, maintain, configure, and troubleshoot PCs, peripherals, and software.
- Support the full lifecycle of University compute...
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