Director - TSBDC Service Center
We have an opening for a Director of the TN Small Business Development Center (TSBDC) Service Center at our Chattanooga State/TSBDC location!
Our Purpose - We support and empower everyone in our community to learn without limits.
Our Values
We cultivate a welcome and supportive environment.
We Care About The Well-being Of Each Other.
We instill trust through integrity and transparency.
We encourage fearless innovation and resilience.
We collaborate to build a better future.
Our Mission - We are Chattanooga State, a dedicated team that delivers accessible, innovative learning opportunities that surpass expectations. Together, we enrich the lives of students, and their families; develop a talented workforce; and partner with our community to lead boldly into the future.
General Summary
The Tennessee Small Business Development Center (TSBDC) Service Center Director provides leadership and strategic oversight for the operation and performance of the TSBDC Service Center at Chattanooga State Community College. Responsibilities include supervising and developing staff; managing budgets and program operations; providing confidential business consulting and technical assistance; developing strategic partnerships; representing the Center throughout the community; and ensuring compliance with TSBDC, U.S. Small Business Administration (SBA), Chattanooga State, grant, and other funding requirements.
Essential Functions
- Business Consulting and Client Services: Provide confidential one-on-one business consulting and technical assistance to entrepreneurs and small business owners. Support consultants in addressing complex client situations and identifying appropriate solutions and business resources.
- Quality and Performance Management: Review consulting activities and documentation to promote quality, consistency, and compliance. Monitor Center performance metrics, evaluate operational effectiveness, and implement improvements necessary to achieve program goals.
- Community Outreach and Partnership Development: Serve as the primary representative of the Service Center with community organizations, Chattanooga State, funding partners, and other stakeholders. Develop and maintain relationships with chambers of commerce, lenders, economic development organizations, educational institutions, government agencies, advisory boards, and other community partners.
- Public Representation...
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