Systems Administrator II

Job Title

Systems Administrator II

Agency

Texas A&M University

Department

Technology Services - IT Enterprise Operations

Proposed Minimum Salary

Commensurate

Job Location

College Station, Texas

Job Type

Staff

Job Description

A Glimpse of the job:

The Systems Administrator II performs complex and specialized systems administration support functions, such as troubleshooting, analysis, research, de-bugging, and problem-solving.

Essential Duties and Tasks:

System Administration

• Administers Enterprise Storage Systems for file shares and block storage for virtualization.

• Administers Enterprise Backup and Recovery software and hardware.

• Install and maintain storage and backup appliances.

• Provide technical oversight of the storage and backup systems.  Including testing, monitoring, and design.

• Assists with routine audits of systems and software.

• Provides usage reports.

Problem Management and Support

• Analyzes system logs and identifies potential issues with computer systems.
• Troubleshoot complex hardware and software issues, as well as configuration problems.
• Provides Tier II support and assists with Tier III support.
• Evaluates and follows through on issues and problems until resolved or escalated.
• Utilize, maintain and troubleshoot code-based automation.

Consultation and Documentation

• Consults with IT team members surrounding storage and backup.
• Reviews the accuracy of documentation of storage and...

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