Director of AI Transformation & Digital Patient Experience
Who is Spring Fertility?
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We are a passionate, dedicated team of leading physicians and scientists who have trained at some of the world’s top research hospitals and fertility centers. Together, we are building the fastest-growing fertility group in the country, grounded in clinical excellence and innovation. We deliver deeply patient-centric, individualized, and compassionate care, recognizing that every journey is unique. Our mission is to partner with patients to help them achieve their goals, whatever those may be. We believe everyone deserves the opportunity to build a family if they choose, and our team is committed to guiding and supporting patients every step of the way.
Why should you join our team?
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We are a mission-driven organization seeking motivated, high-performing professionals who are eager to innovate and make an impact. As we build a first-class fertility practice, we balance excellence with a culture that values collaboration, positivity, and enjoyment in the work we do. We are growing rapidly and are deeply committed to the professional and personal development of our team. Guided by optimism, compassion, and teamwork, we are united by a shared dedication to putting patients first.
Role Summary
Spring Fertility is seeking an innovative, hands-on technology transformation leader to help shape the future of how technology and artificial intelligence enhance the patient and employee experience. The Director of AI Transformation and Digital Patient Experience will lead the evaluation, development, implementation, and ongoing optimization of AI-enabled and digital solutions across the patient journey and broader organization. This individual will translate established business priorities and operational needs into thoughtful, scalable technology solutions that improve responsiveness, streamline workflows, strengthen continuity of care, expand team capacity, and drive operational efficiency.
This is an opportunity to bring emerging technology into a high-touch, patient-centered healthcare environment—ensuring that innovation meaningfully enhances the experience without compromising clinical safety, data privacy, empathy, or trust.
We are looking for a strategic thinker and pragmatic operator who can move seamlessly from identifying opportunities to evaluating solutions, managing technology partners, overseeing implementation, and measuring results. The ideal candidate understands how to leverage AI and digital innovation to solve real business challenges and deliver measurable value.
This is a technology transformation and solution delivery leadership role, not a traditional data science or AI model-development position. The Director will own the technology strategy and execution required to bring approved AI and digital initiatives to life, including solution architecture, build-versus-buy decisions, vendor selection and management...
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