Head of IT - Data Governance

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Job Description:

The Head of IT Data Governance reports to the Group Head of IT and Security and is accountable for the quality, consistency and usability of the data the IT function relies on to run and improve itself. The role involves leading the IT Data Programme and establishing and sustaining an IT data governance capability that keeps the data model accurate.

This is a governance role, not a data ownership role. The IT leader accountable for a service remains accountable for the data supporting that service (e.g. the Head of IT Infrastructure and Networks owns infrastructure and identity data, the Head of IT Platforms owns platform and application data, etc.). This role is responsible for implementing and operationalising data governance across IT, in accordance with the Enterprise Data Governance framework, policies and standards. It works closely with the Enterprise Data lead to ensure alignment with enterprise governance, data quality, metadata and information management requirements.

The role develops IT-specific controls within the enterprise framework, measures compliance, reports performance and escalates non-compliance through agreed arrangements.

Key Responsibilities

Lead the IT Data Programme

• Own delivery of the IT Data Programme end to end, including the traceability model, the roadmap and the implementation backlog that follows.
• Make sure the programme answers the business questions IT needs answered and doesn't become a documentation exercise. Every data requirement should be traced to a question and every gap to a prioritised action.
• Turn assessment findings into a sequenced backlog with named owners and see it through to completion.

Implement and operate the data governance framework

• Implement and operationalise the enterprise Data Governance Framework within IT. Support the nomination of named Data Owners, Stewards and Custodians across in-scope IT data domains, consistent with enterprise roles, responsibilities, standards and decision rights.
• Apply enterprise data governance decision rights, escalation pathways and dispute resolution processes to IT data domains, escalating cross-functional matters through the established enterprise governance arrangements.
• Set up and chair an IT Data Governance forum that makes decisions instead of reviewing status, aligned with the Enterprise Data Governance Framework and the governance arrangements led by the Enterprise Data team. Oversee IT data quality, stewardship, compliance and remediation through the forum.
• Support the identification of a network of data stewards in each IT function, and support their training, standards and ways of working.
• Hold Data Owners to account for the quality of their domains and report non-compliance through appropriate escalations.

Maintain IT data standards, definitions and authoritative sources

• Develop and maintain the IT domain-specific data definitions, metadata, reference data and lifecycle requirements in acc...

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