Adoption & Enablement Specialist or Customer Adoption Manager

**_\\Please note: To stand out for this role, please apply with your CV and a short answer to one question:\\_**

_Tell us about an adoption programme you owned: what the numbers showed, and what you changed when they stalled. (150 words max). Email your application to bekki.hawkes@cloudcapcha.com_

Remote (UK) · £45,000–£55,000 ·

Full-time, permanent · No quota, no renewals, no revenue target

We need someone who can persuade an audit partner or a senior lawyer to change how they record their time.

Not sell them anything. They have already bought it. The software is already live in their firm. They just haven't changed, and everyone has stopped asking them to.

That's the job.

Why this role exists

CloudCapcha builds WorkCapcha, which lives inside Microsoft Teams and turns each person's working day into an AI-powered DayBook, so accounting and legal firms can see the true cost of production without anyone reconstructing their day from memory.

Deployment is not the hard part. A firm can be live in days. What can take months is everything that comes after: the partner who has managed their timesheets the same way for years, the team lead who is quietly unconvinced, the internal champion who was enthusiastic in month one and has gone quiet by month four.

That gap, between a firm being live and a firm genuinely working differently, is where our clients win or lose value. The frameworks to manage it already exist, and we're hoping you'll help evolve them. What we don't have is the capacity to si...

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