Quality Officer
Job Brief/Purpose:
The Quality Officer is an MEP Engineer responsible for technical trainings for newly hired technicians and for conducting technical and quality audits across KFM’s facilities management contracts. The role ensures that technicians are competent before and after deployment, and that planned preventive, reactive and corrective maintenance works are delivered in line with contract specifications, OEM recommendations, the KFM Quality Management System and applicable UAE codes and authority requirements. The Quality Officer works closely with Operations, the QHSE team and Contracts and Compliance to identify non-conformities, drive corrective actions to closure and support continual improvement in service quality.
KEY TASKS AND RESPONSIBILITIES
Technical Training and Competency Development:
- Deliver structured induction and technical training for newly hired technicians, covering MEP systems (HVAC, chillers, AHUs/FCUs, LV electrical distribution, plumbing and drainage, firefighting and fire alarm systems, BMS basics), site-specific assets and safe systems of work.
- Conduct trade tests and practical skill assessments for newly hired technicians prior to deployment and record the results.
- Maintain the training matrix and competency records for technicians on assigned contracts; identify skill gaps and arrange refresher training and toolbox talks.
- Develop and maintain training material, task briefs and one-point lessons based on audit findings, recurri...
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