Enterprise Account Executive - Service Cloud
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_Job Category
Sales
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
The Mission: Customer Service is undergoing its biggest shift in decades. We are helping German enterprises move from traditional contact centers to the Agentic Enterprise, where autonomous AI agents and humans work seamlessly together.
We are looking for an Enterprise Account Executive specializing in Agentforce Service to lead this transformation. Covering an Enterprise territory in Germany (with a strong footprint in Transport, Logistics, and Services), you will act as the strategic overlay to our Core Account Executives. You are not selling professional services or consulting hours; you are selling our market-leading AI and software platform designed specifically for the customer's internal and external service domains.
Your Role: The Service Platform Expert
You are the Subject Matter Expert for our Agentforce Service software suite. While the Core AE owns the broad customer relationship, you own the strategy for transforming their service departments through our technology.
- Drive the Strategy: Partner with Core AEs to identify opportunities within the accounts where our platforms can revolutionize the customer's operations.
- Speak the Language of Service Departments: Engage e...
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