Director, Redemption Products
Additional Information
Job Number26126771
Job CategorySales & Marketing
Location7750 Wisconsin Avenue, Bethesda MD 20814, United States VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Management
Bonus Eligible: Y
Pay Range: $127,000-$185,000 annually
Stock Package: Y
Job Summary
Marriott Bonvoy sits at the center of a global travel ecosystem, creating meaningful connections between members and thousands of hotels worldwide. The Director, Redemption Products will help shape how members experience the value of their points while supporting the financial strength and continued growth of the program. With influence across a large, complex redemption business, the role will use insights into member behavior, hotel performance, market dynamics, and program economics to identify opportunities and guide the evolution of redemption products. This is a highly visible opportunity to improve a defining part of the Bonvoy member experience while balancing the needs of members, hotels, owners, and the broader enterprise.
Reporting to the Senior Director, Redemption Products, the Director will operate at the intersection of strategy, analytics, technology, and execution, working closely with teams across Loyalty, Finance, Revenue Management, Predictive Analytics, Digital, Operations, and the Continents. The position combines forward-looking strategy with hands-on problem solving—from interpreting sophisticated analyses and evaluating business trade-offs to shaping technology-enabled solutions and bringing new concepts into the market. The ideal candidate is a strategic thinker and compelling communicator who is energized by ambiguity, comfortable influencing senior stakeholders, and able to convert complex information into practical direction. Success requires curiosity, sound judgment, financial acumen, and the ability to move seamlessly between long-term opportunities and the day-to-day realities of a global loyalty program.
CANDIDATE PROFILE
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