Program Analyst

**Job Description:

**Type of Requisition:

Regular

**Clearance Level Must Currently Possess:

**None

**Clearance Level Must Be Able To Obtain:

**Confidential

Other

Public Trust/Other Required:

**Job Family:

**Program Delivery and Execution

**Skills:

**Job Qualifications:

Agile Methodology, Agile Tools, Business Analysis, Deliverables Management, Process Improvements

**Certifications:

**None

**Experience:

**5 + years of related experience

**US Citizenship Required:

**No

**Job Description:

**GDIT is seeking a Program Analyst to support a mission-critical Agile Tools, Licensing and Shared Services (ATLAS) at the Centers for Medicare & Medicaid Services (CMS), to deliver secure and reliable digital services.

NOTE: This position is contingent upon contract award, projected in January 2027.

The Program Analyst will provide day-to-day program, analytical, administrative, and specialized financial support while helping advance technology modernization and service-delivery initiatives. You’ll collaborate with application teams, program leadership, and government stakeholders to define requirements for enterprise tools, DevOps capabilities, and CI/CD pipeline services. You’ll assess current development and delivery processes, recommend future-state workflows, support application onboarding and process standardization, and report metrics related to tool adoption, pipeline usage, and service performance.

**MEANINGFUL WORK AND PERSONAL IMPACT:

**

• Elicit, analyze, validate, and document requirements from application teams, government stakeholders, and other program participants for enterprise tools, DevOps capabilities, and CI/CD pipeline services.
• Assess current-state application development and delivery processes to identify gaps, risks, dependencies, inefficiencies, and bottlenecks.
• Define and document future-state workflows, process improvements, implementation approaches, and technology adoption plans.
• Translate business, operational, and technical needs into user stories, acceptance criteria, use cases, and prioritized backlog items in Jira or similar tools.
• Facilitate requirements-gathering sessions, stakeholder interviews, process reviews, and workflow-design discussions.
• Support technology and tool-selection activities by documenting use cases, evaluation criteria, findings, and recommendations.
• Assist application teams with onboarding to enterprise tools, DevOps services, and CI/CD pipelines.
• Develop and maintain standardized onboarding processes, procedures, templates, trackers, workflows, and supporting documentation.
• Define, track, analyze, and report metrics related to tool adoption, pipeline usage, onboarding progress, service performance, ...

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