Head of HR

Job Title

Head of HR

Salary

Our salaries are competitive and reviewed regularly to ensure they remain fair and in line with the wider industry.

Location

Tipton

Our Company

Doocey Group is a long-established, family-run utility and civil engineering contractor with over 40 years of industry experience. Built on strong Black Country values, we pride ourselves on integrity, reliability, responsiveness and a commitment to delivering high standards in everything we do.

Over the past 10 years, Doocey Group has experienced significant growth, achieved through consistently deliver high-quality work for our clients, including National Grid and South Staffordshire Water. Our success is built to deliver safely and reliably in a fast-paced and often challenging environment.

As we approach a turnover of £100m, this marks an important milestone in our journey and reflects the hard work, ambition and dedication of our teams across the business. If you are looking to join a growing organisation that values hard work, loyalty and ambition, you will feel right at home at Doocey Group.

The Role

The Head of Human Resources is responsible for developing and delivering the Group's People Strategy, ensuring the organisation has the capability, culture, leadership and resources required to support sustained business growth.

Supporting approximately 300 PAYE employees across six operational locations, the role provides strategic leadership for Human Resources, Talent Acquisition, Learning & Development, Reception and Administrative Support functions. The Head of HR will lead and develop a multi-disciplinary people team, ensuring consistently high standards of service delivery, compliance, employee experience and organisational effectiveness.

Operating within a rapidly growing and fast-paced environment, the Head of HR will ensure that policies, procedures, systems and management capability evolve in line with business demands. Particular focus will be placed on building manager capability, strengthening accountability, improving organisational performance and embedding a high-performance culture throughout the Group.

The Head of HR will act as a trusted advisor to Directors and senior leaders, providing commercially focused people solutions that support operational objectives whilst ensuring legal compliance and best practice.

The role is accountable for ensuring the People Function delivers measurable value to the business through effective recruitment, talent development, organisational design, employee engagement, workforce planning and performance management.

Responsibilities

• Provide strategic and operational HR leadership across all Group businesses.
• Support Directors and Senior Managers with complex people decisions and organisational challenges.
• Review departmental priorities and ensure effective allocation of resource across HR, Recruitment and Learning & Development functions.
• Monitor ongoing employee relations activity and intervene where matters present significant business risk.
• Ensure a high-quality HR service is consistently delivered across the business.
• Coach managers and leaders to strengthen decision-making and people management capability.
• Promote a culture of accountability, continuous improvement and high performance.
• Lead People Team meetings to review departmental performance, priorities and workload planning.
• Hold one-to-one meetings with direct reports to review objectives, performance and development.
• Review recruitment pipelines, succession plans and workforce requirements.
• Monitor employee relations, absence management, attrition and performance management activity.
• Review Learning & Development delivery, compliance training and management development programmes.
• Ensure recruitment, onboarding and internal development activity supports current and future business requirements.
• Review policy compliance and identify emerging organisational risks.
• Produce and present comprehensive people metrics (PRIME/SLT SLIDE DATA), trends and recommendations to senior leadership.
• Review HR departmental performance against agreed objectives, KPIs and service standards.
• Review departmental KPI performance across HR, Talent Acquisition and Learning & Development.
• Present workforce trends, risks, opportunities and recommendations.
• Review successio...

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