Senior Technical Program Manager

This is a Fully Remote Job

About Our Client:

The organization operates within the cloud computing and artificial intelligence platform industry. It addresses the challenge of accelerating digital transformation for customers by uniting product, engineering, marketing, sales, customer success, and partners around a shared mission. The team delivers AI-powered customer experiences that speed adoption, increase loyalty, and drive sustainable competitive advantage, contributing to business growth and market share expansion.

About the Opportunity:

The SENIOR TECHNICAL PROGRAM MANAGER role within the Infrastructure and Platform team is responsible for driving program strategy, operating rhythm, and cross-organizational execution to translate technical success priorities into measurable customer and business outcomes. This role orchestrates collaboration across customers, field teams, partners, and product groups to manage priority customer engagements and escalations, engineer solutions to recurring issues, and scale reusable intellectual property and value-based deliverables.

**Respon...

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