Account Manager (Must be located in Greater Atlanta)
Account Manager
Location: Atlanta Georgia (Remote)
Swift Workforce AI Inc. is an Atlanta startup founded by [Catalyst by Wellstar](https://catalyst.wellstar.org/), the venture and innovation arm of the 13 hospital, ~35,000 employee Wellstar Health System, and [Alloy Partners](https://www.alloypartners.com/), a leading startup studio. Our mission is to improve work-life balance for the healthcare workforce, starting with nurses, and to improve the financial sustainability of the organizations that employ them. We achieve our mission through [Swift™,](https://www.heyswift.ai) the first agentic AI copilot for scheduling that autonomously executes complex scheduling and staffing workflows in real-time so providers can do more of what they became providers to do: care for patients. With over 10,000 users, Swift reduces scheduling workflows by more than 80%, increases productivity, and improves work~life balance.
We are seeking an experienced Account Manager that will report to the CEO. In this role you’ll manage current customers and new onboard healthcare systems and and other healthcare delivery organizations. You will be customer-facing and responsible for building and maintaining relationships, eliciting feedback, identifying opportunities, providing customer support, solving problems, and helping close renewal contracts.
What You’ll Do:
- Own the Customer Experience: Lead onboarding and implementation for customers. As part of customer onboarding and management, you will uncover opportunities, oft...
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