Customer Success Engineer
Imagine the What. Build the How.
Scandit gives people superpowers. Whether enabling delivery drivers to make quicker deliveries, matching a patient with their medication or allowing retailers to make store operations more efficient, our technology automates workflows and provides actionable insights to help businesses in a variety of industries. Join us, as we continue to expand, grow and innovate, and help take Scandit to the next level.
Our Work Model
- Travel: c.20% on average, sometimes at short notice, usually 1 to 3 day trips to customer sites and Scandit events.
- Timezone requirements: Central or Eastern time zone. You’ll work US business hours, with overlap with our European colleagues in the morning.
- Work model: This role is hybrid if you live near one of our offices, remote if you don’t. We’re happy to talk through what that looks like for you.
About the Role
We’re seeking a Customer Success Engineer to join our US team and support a portfolio of key enterprise accounts.
This is a more technical Customer Success role than most.
You’ll be the technical partner customers’ engineers rely on: building demos, sharing code to unblock integrations and guiding implementation, while owning adoption, renewal and growth. This is not an account management or sales role.
What You Will Do
- Own a portfolio of key US enterprise accounts and drive adoption, retention, and growth
- Become a deep expert in Scandit’s products and SDKs, and guide...
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