Manager, SOC Services (First Visit Resource Team)

We are seeking an experienced operations leader to drive service excellence in a dynamic healthcare environment. If you are a strategic and data-driven professional with strong stakeholder management skills, a proven ability to lead teams through change, and a passion for leveraging technology to improve operations, we invite you to join us in delivering meaningful outcomes and shaping the future of healthcare.

Skills & Competencies

• Stakeholder Management – Ability to build and maintain effective working relationships across departments and the wider NHG ecosystem.
• Leadership & People Management – Strong capability in leading teams, workforce planning, rostering, performance management, staff development, and fostering a positive work environment.
• Process Improvement & Design – Ability to analyse, simplify, and optimise complex operational workflows, including developing and main...

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