Advanced Specialist, Content Producer
Advanced Specialist, Content Producer
Position Summary
The Advanced Specialist, Content Producer provides leadership and oversight for the end-to-end development of Certiport certifications and related assessment products, from initiation through release, maintenance, and retirement. This role manages the item development process for large-scale test development projects. The Advanced Specialist, Content Producer partners with psychometricians, technical teams, and other departments to to create industry-recognized certifications, and serves as a trusted, professional representative of the Content Development department to internal and external stakeholders.
Key Responsibilities
Content Development and Quality Assurance
- Direct the creation, review, and evaluation of exam content to ensure accuracy, consistency, and alignment with exam blueprints and industry standards, so that exams are valid, reliable, secure, and legally defensible
- Manage item banks and test form assembly, and ensure the accuracy and quality of forms before publication
- Ensure that exam content is reviewed for accessibility, fairness, sensitivity, and potential bias
- Partner with psychometricians to analyze item and exam performance, and use the findings to drive item updates, post-beta rework, and ongoing improvement
- Oversee the localization of products, ensuring terminology accuracy and global validity
- Plan and manage the maintenance, updating, and retirement of existing content and products
- Perform other duties as assigned
Project, Workshop, and Risk Management
- Plan, resource, and facilitate item training, Job Task Analysis (JTA) workshops, content development workshops, technical reviews, standard-setting meetings, and other stakeholder meetings
- Adhere to overall schedules for multiple concurrent projects, and ensure that deadlines are set and met
- Identify risks to scope, schedule, quality, and budget; implement mitigation plans; and escalate issues as appropriate
Process Improvement
- Develop, maintain, and enforce policy and procedure documents for product development, content development, and localization
- Conduct periodic process reviews to refine content development processes and increase automation of tasks and tools
- Evaluate emerging technologies, including AI-assisted item development, and recommend adoption where they improve efficiency without com...
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