Cluster Operations Leader, ADC Data Center Ops

Description

Do you like helping U.S. government agencies implement innovative cloud computing solutions and solve technical problems? Are you committed to fundamentally transforming the way national security and defense mission agencies partner with industry to meet mission requirements? Do you have experience managing large, complex programs? Amazon Web Services (AWS) is seeking a seasoned, proven leader to join the Data Center Community organization for the Amazon Dedicated Cloud business.

This organization operates rapidly-scaling, high-availability data centers supporting the U.S government. They execute server and network device installations, IT hardware repairs, and data center mechanical and electrical system operations and maintenance on a 24x7 basis. The Sr. Manager of Operations must be technically adept, operationally agile, and completely committed to availability. The Sr. Manager will be responsible for ensuring standards for operational performance in the areas of safety, security, availability, capacity, people/ID&E, and cost of all data centers in a specific region.

The right candidate will need to stay on top of the long-term strategy as well as the operating details of his/her organization to ensure urgent tactical issues are addressed and their teams are taking steps to head off customer impacting risks and issues. We seek a proven leader with operational strength and experience building and leading large geographically dispersed teams.

Must be willing to travel to data centers in Texas - San Antonio area.

This position requires that the candidate selected be a US Citizen and obtain and maintain an active TS/SCI security clearance with polygraph. This position requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.

Key job responsibilities

• Operation and maintenance of data center mechanical, electrical, and controls systems to include preventive maintenance, corrective maintenance, emergency maintenance, and change management.
• Oversight of teams responsible for installation, repair, and decommissioning of data center hardware and network devices.
• Leading, managing, coaching, and developing the data center cluster operations management teams.
• Performance management of key vendors and maintenance vendors in line with management goals.
• Execu...

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