Team Lead – Learning Services
At Elanco (NYSE: ELAN) – it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals’ lives better makes life better – join our team today!
Your Role:
The Learning Services Team Lead is responsible for leading the Learning Shared Services Processor team, including the direct management of Level 1 Processors. The role oversees daily operations, employee training, workload allocation and project delivery, while acting as a Subject Matter Expert (SME) for Learning Services processes. The position also provides operational support to the Manager – Learning Services EBS and serves as their backup when required.
Your Responsibilities:
- Prioritize and assign incoming tickets to EBS Learning Services Processors, ensuring an appropriate workload distribution.
- Review, plan and allocate project requests to EBS Learning Services Processors.
- Lead groups of Learning Services Processors in the delive...
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